Previous incidents

June 2026
Jun 05, 2026
1 incident

Control Plane APIs failing with intermittent 500 errors

Degraded

Resolved Jun 5, 2026 at 3:28pm UTC

We have identified the root case and resolved it. Few of the MCP server API was affected causing errors in Frontend to crash with 500 error page.
We have mitigated the issue and all control plane APIs are up now. This does not affect any AI Gateway functionality.

1 previous update
May 2026
May 21, 2026
1 incident

AI Gateway: chat/completions API with 'prompt_fqn' failures

Degraded

Resolved May 22, 2026 at 4:42pm UTC

We have identified the issue in the authorization of prompts in AI Gateway leading to failures in request containing prompt_fqn in chat/completion API. This was because of a bug in the gateway code that affected prompt hydration in the gateway and resulted in authorization errors. We will be adding more tests to safeguard this code path so that this doesn’t happen again in the future. We have resolved the issue completely.

1 previous update
May 06, 2026
1 incident

AI Gateway: Some regions experienced 401 error for inference APIs

Degraded

Resolved May 6, 2026 at 11:30am UTC

We have identified the root cause and resolved it. All the regions of AI Gateway are operational now and we are actively monitoring for any issues.

1 previous update
May 05, 2026
1 incident

Platform is not loading and giving intermittent 500 page

Degraded

Resolved May 5, 2026 at 3:14pm UTC

We have identified the root cause and resolved the issue. All the APIs and Platform UI are operational. We are actively observing for any issues.

1 previous update
April 2026
No incidents reported